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Frequently Asked Questions –BERRYSISTIBLE Risk-Free Trial Return Policy:
We believe in complete customer satisfaction.
With your Risk-Free Trial, if you are unsatisfied with the product, you may return the unused portion within 30 days from the shipped date and you will not be charged for the product - shipping and handling is non-refundable. Please note the following terms:
If you wish to return your order, for tracking purposes please obtain a Return Merchandize Authorization (RMA) number first.
Please contact our customer service representatives at 1-877-237-7979 to request an RMA number.
* All returned products received after the 30-days return policy will receive a store credit coupon.
* We cannot process or refund packages marked "Return to Sender."
* Refunds will be issued to the same credit card to which they were charged. S&H are not refundable.
* To ensure prompt processing, please send returns to the address provided along with your RMA number.
Please send returns to:
Andes Natural Skin Care LLC
Return Merchandise Authorization # ........
1802 North Carson St, Suite 108
Carson City, NV 89701, US
Products eligible for store credit redemption are all those at the shopping cart you have access to as a member of the BERRYSISTIBLE CLUB, except for the product you return.
*Note: Most coupon expire 30-days from the date of return.
How long will it take to process returns?
After the warehouse receives your return, it generally takes 2 business days to process your return.
What do I do if I receive a damaged product?
Product(s) damaged during shipping will be replaced at no charge. Save the package and all contents, and contact our Customer Service at 1-877-237-7979 to request an RMA number and for further instructions.
What if shipping and delivery errors occurred with my order?
Should you experience any problems with your order, please contact our Customer Service Support at (1-877-237-7979) immediately, so that we may correct it in a timely matter.